Terms & Conditions

By accessing or using the AVÈELORA website and Virtual Try-On features, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our site or interactive services.

You may use our site to browse, experience our Virtual Try-On, and discover our jewelry collections. You agree not to misuse the site — including attempting to disrupt its operation, reverse-engineer our AR technology, scrape 3D models or content without permission, or use it for any unlawful purpose.

We make reasonable efforts to ensure that product photographs, 3D models, descriptions, and Virtual Try-On previews accurately represent our jewelry. However, colors, proportions, reflections, finishes, and appearance may vary depending on lighting, camera equipment, display settings, and other conditions. Product availability, designs, and specifications may change without prior notice.

Products displayed on the AVÈELORA website may be available in limited quantities and may sell out without notice. Displaying a product on the website or in a Virtual Try-On experience does not guarantee that the product is currently available for purchase. Please confirm current availability with AVÈELORA before placing an order.

Our Virtual Try-On feature is provided as a visual preview to help you explore selected jewelry pieces before making a purchase. While we aim to provide an accurate representation, the displayed size, proportions, placement, color, reflections, and appearance may vary depending on your camera, device, lighting conditions, viewing distance, and facial tracking.

The Virtual Try-On should not be treated as a guarantee of the exact physical appearance, fit, size, or finish of a product.

AVÈELORA's website currently functions as an online jewelry showcase and virtual try-on experience. We do not process payments or complete purchases directly through this website. Customers may contact AVÈELORA through our official Instagram, TikTok, or other designated channels to inquire about and purchase products.

Any purchase, payment, delivery, exchange, return, or refund is subject to the specific terms communicated by AVÈELORA at the time of purchase and any rights or protections available under applicable law. Third-party platforms such as Instagram and TikTok have their own terms and privacy policies that apply to your use of those platforms.

AVÈELORA offers delivery within Nepal where delivery service is available. Delivery times, charges, service areas, and other shipping conditions may vary depending on the destination, courier service, product availability, and circumstances outside our control. The applicable delivery details will be communicated before or at the time of purchase.

Our return, exchange, and refund terms will be communicated to customers before or at the time of purchase. These terms may vary depending on the product and circumstances of the transaction and will be subject to applicable consumer protection laws.

If you receive a product that is defective, incorrect, damaged in transit, or otherwise eligible for a remedy under applicable law, please contact AVÈELORA through our official contact channel as soon as possible with your order details and relevant photographs or other information.

All content on this website, including AVÈELORA trademarks and logos, product photography, videos, graphics, text, website design, 3D models, AR assets, and software, is owned by AVÈELORA or used with permission from its respective rights holders. Except where permitted by law or with prior written permission, you may not reproduce, distribute, modify, scrape, download, republish, or commercially reuse our protected content or digital assets.

To the fullest extent permitted by law, AVÈELORA is not liable for any indirect, incidental, or consequential damages arising from your use of the site, the inability to use the AR features, or any purchases made subsequently through our third-party channels.

These Terms & Conditions are governed by the applicable laws of Nepal, subject to any mandatory consumer protection rights and other applicable legal requirements. Any dispute relating to the use of the AVÈELORA website will be handled by the appropriate authorities or courts having jurisdiction under applicable law.

We may revise these terms from time to time to reflect technological updates or policy shifts. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

Questions about these terms? Reach us through our contact page.