Legal

Privacy Policy

How we operate, use, and protect your information at AVÈELORA.

Effective June 13, 2026 | Last updated: July 28, 2026

01

Virtual Try-On & Camera Access

Our Virtual Try-On (VTO) feature requires temporary access to your device’s camera to overlay our 3D jewelry onto your face in real-time. We have designed this experience with your absolute privacy in mind:

  • Local Processing: The facial recognition and 3D mapping technology runs strictly locally within your own browser.
  • No Biometric Data: We do not record, collect, transmit, or store your facial geometry, biometric data, or live video feed on our servers.
  • Local Snapshots:If you use the "Download" or capture feature, the image is generated and saved directly to your personal device. AVÈELORA never receives a copy.
02

Information We Collect

AVÈELORA operates primarily as an online jewelry showcase and virtual try-on experience. Depending on how you interact with our website, we may process the following information:

  • Information You Provide: If you contact us, we may receive information such as your name, email address, phone number, or other information you choose to provide.
  • Technical Information: We may receive information about your browser, device, operating system, approximate location, IP address, and website interactions depending on the analytics and technical services used on our website.
  • Camera Information: When you enable the Virtual Try-On feature, your browser may provide camera access to the feature. See the Virtual Try-On section below for more information.
03

How We Use Your Information

We use the minimal data we collect exclusively to provide customer support, improve our 3D assets, and optimize the Virtual Try-On performance. We do not and will not sell your personal data to third parties.

04

Cookies & Tracking

We may use cookies, local storage, analytics tools, and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve our services. Some of these technologies may be provided by third-party services integrated into our website. The specific information collected depends on the services currently enabled on the site. You can manage cookies and related technologies through your browser settings.

05

Third-Party Platforms & Purchasing

AVÈELORA's website functions primarily as an online jewelry catalog and virtual try-on experience. We do not currently process payments or complete purchases directly through this website. Customers may be directed to our official social media channels, including Instagram or TikTok, to inquire about products and make purchases. Information shared through those platforms is subject to the privacy policies and terms of those platforms.

06

Data Retention

We retain basic communication data (such as emails sent to our support team) only for as long as necessary to resolve your inquiry. Because we do not process accounts or orders, we do not retain long-term consumer purchasing data.

07

Your Privacy Rights

Depending on applicable law and your location, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of information you have provided to us. You may also contact us with questions about how we handle your information or to request that we stop using information where applicable.

08

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our AR technology or legal requirements. Any updates will be posted on this page with a revised effective date.

09

Contact Us

Questions about this privacy policy or our AR technology? Reach us through our contact page.